Regardless of the fact that the hosting service provided by the different companies is approximately the same, every provider has a personalized platform with its own modifications and different ways to execute given things. That is why, a huge knowledge base will be exceptionally useful both for people with zero past experience and for technically seasoned users who will eventually find out how certain operations are completed, but will waste valuable time meanwhile. The objective of such a knowledge base is to make the service fast and simple to use, sparing users lots of time and energy. The end result is more contented clients, since they can effortlessly find the information they need, and significantly less work for the customer support staff representatives, because usually the majority of the enquiries and difficulties that customers have are already enumerated in the knowledge base. On the condition that the articles themselves are properly written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting packages come with an elaborate knowledge base where you can find information about all the challenges that you could come across and their solutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but nonetheless you are unable to send emails, for example. We’ve tried our very best to be as thorough as possible and to encompass all the available options so as to save you time and to give you different solutions for every problem. The knowledge base contains educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whereas if you wish to browse the complete list of articles, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the exhaustive online documentation that we have compiled for you. The articles themselves contain generic info about our hosting services, informational manuals about the separate features that you can use, along with troubleshooting guidelines that can help you correct common issues that you could encounter. The topics that we have included cover practically everything, from easy things such as how to host a brand-new domain in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available in the right corner of the page that you are on, whilst the complete article collection can be accessed through the dedicated Help section.