Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center section included in’s Site Control Panel. It features a rich database with frequently asked questions and in–depth help articles written by our seasoned help desk support team.

  • Top quality support service
  • Educational Videos

  • If you’d like to see how a task is performed or how an issue is rectified, instead of just reading about it, then take a look at our collection of how–to video tutorials. They address various topics and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 support service and a one–hour ticket response guarantee. Our seasoned technicians will be available 24–7–365 to reply to your questions and to solve any issue that you may possibly encounter. Simply submit a help request from the Help Center section and we’ll respond instantaneously.